Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Archiva LLC, a South Carolina limited liability company (“Archiva,” “we,” “us”). They apply to https://myarchiva.com and the Archiva applications, APIs, and related services (together, the “Service”).

By creating an account, clicking to agree, submitting a membership application, enabling student access, or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a family, association, or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

If you do not agree, do not use the Service. Complimentary, trial, and paid access are all covered by these Terms.

You must be at least 18 years old (or the age of majority in your place of residence) to create a parent, association-staff, or member account. The Service is offered to users in the United States. We may refuse, close, or limit accounts in our discretion, including where use would violate law or these Terms.

You must provide accurate account information and keep it current. You are responsible for all activity under your credentials, including co-parent, staff, member, and student logins you enable. Notify us promptly at support@myarchiva.com if you believe an account was compromised. We may require email confirmation, password standards, and optional or (for some association staff) required multi-factor authentication.

One login email may be used across products when the product doors allow it (for example a parent who later joins an association). A student login cannot be used as a parent login. Association staff and association member roles cannot be combined on the same login.

Archiva grants you a limited, non-exclusive, non-transferable, revocable license to access the Service during your subscription, trial, or complimentary period, solely for your internal homeschool or association operations, as the applicable product is designed.

We and our licensors own the Service: software, design, trademarks (including the Archiva name and mark), documentation, and grade calculation engine. Except for the license above, these Terms do not grant you any intellectual-property rights. You may not copy, modify, reverse engineer, or create derivative works of the Service, rent or resell it, or use it to build a competing product, except to the extent a statute prohibits that restriction.

We may change, add, or remove features. We will not materially reduce core record-keeping features of a paid plan during a prepaid term without a reasonable alternative or a pro-rata remedy for that prepaid period. Beta or complimentary features may change or end with notice or as described when they were offered.

“Customer Content” means information you or your users submit to the Service: family and student records, assignments, grades, attendance, documents, roster data, intake submissions, feedback, and files.

You retain ownership of Customer Content. You grant Archiva a worldwide, non-exclusive license to host, copy, process, transmit, display, and create derivative works of Customer Content solely as needed to provide, secure, and improve the Service (including backups, PDFs you request, and email you send through the Service), and as described in the Privacy Policy. We do not sell Customer Content. We do not share it with other customers or with advertisers. Other people see it only when you authorize them, when a provider processes it solely to operate the Service, or when the law requires.

You represent that you have all rights and consents needed to submit Customer Content — including authority from a parent or guardian for children’s information, and authority from your association to upload member data. You are responsible for the accuracy of records you keep in Archiva.

Archiva is software. It is not a school, local education agency, public authority, law firm, accountant, or accrediting body. Report cards, transcripts, attendance logs, withdrawal letters, and similar PDFs are generated from data you enter. We do not warrant that they will satisfy any state’s homeschool law, an umbrella school’s policy, NCAA eligibility, college admissions, tax treatment, or any third party’s requirements.

You remain solely responsible for complying with homeschool, attendance, immunization, special-education, employment, tax, and membership laws that apply to you or your association. Grade letters, GPA, and similar displays are projections from stored percentages using schemes you configure; you must verify anything you treat as official.

Nothing in the Service is legal, medical, or educational advice.

You will not, and will not allow others to:

• Break the law, infringe others’ rights, or upload content you are not authorized to share (including another person’s Social Security number without a lawful educational or membership purpose and authority).
• Probe, scan, or attack the Service; circumvent rate limits, tenant isolation, or role doors; or access another family’s or association’s data.
• Interfere with or disrupt the Service, including excessive automated requests except via interfaces we publish.
• Resell, white-label, or provide the family product as a commercial school-information system for unrelated third parties, except as the association product is intended.
• Use the Service to send spam, or use a connected Gmail account except to send association paperwork and related membership email as the feature is designed.
• Misrepresent grades, attendance, or identity documents to a government, school, or other third party.
• Harass, abuse, or threaten others, or submit malware.

We may investigate violations and may remove content or suspend access as described in Section 17.

Student login exists only if a parent enables it. The parent is responsible for the child’s use, for sharing PINs and access links only with that child, and for the view permissions the parent chooses (assignments, grades, attendance).

Students may complete work only in the ways the parent configures. Students have no license to the parent app, billing, or other students’ records. If a student is under 18, the parent agrees to these Terms on the student’s behalf.

The association product is sold separately from the family product. An association tenant is created only after paid checkout (unless we expressly provision otherwise). Founding admins, invited staff, and member-portal users must use the Service only for that association’s legitimate membership and cover-school operations.

The association is responsible for its intake questions, code of conduct, admissions decisions, dues, notices to families, and for any FERPA, state student-privacy, or similar obligations that apply to it as a school or membership organization. Archiva does not become the association’s registrar of record.

Public membership applications at /join are submitted to the association. Archiva hosts the form and stores the submission for the association.

This Section 9 is the data-processing addendum between Archiva (processor) and the association (controller) for Association Data — household, student, membership, dues, intake, and document data in that association’s tenant.

1. Archiva will process Association Data only to provide the association product, on the association’s instructions (which include these Terms, the Privacy Policy, and settings the association configures), and as required by law.
2. Archiva will not sell Association Data or use it for Archiva’s own advertising.
3. Archiva will ensure personnel who access Association Data are bound by confidentiality.
4. Archiva will implement technical and organizational measures described in the Privacy Policy, including encryption in transit, tenant isolation, and encryption of SSNs and Gmail tokens at rest. The association is responsible for staff access, MFA policy, and what it chooses to collect (including SSNs).
5. The association authorizes Archiva’s service providers of the kinds described in the Privacy Policy. Archiva will remain responsible for their performance as it relates to Association Data.
6. Taking into account the nature of processing, Archiva will reasonably assist the association with data-subject requests and with information needed for the association’s security or DPIA obligations, at the association’s expense if the assistance is more than nominal.
7. Archiva will notify the association without unreasonable delay after confirming a security incident that affects Association Data, and in any event within 72 hours where legally required, unless law enforcement requires delay. Archiva’s notice will describe known facts then available; it is not an admission of fault.
8. At the association’s written request after termination, Archiva will delete or return Association Data from operating systems, except copies retained as required by law, for dispute resolution, or as anonymized integrity records, as described in the Privacy Policy.
9. Archiva will, on written request not more than once per 12 months (unless a confirmed incident warrants more), make available information reasonably necessary to demonstrate compliance with this Section 9. On-site audits are not offered; documentation and written answers are the default.

For family-product data, Archiva is the controller and the Privacy Policy — not this Section 9 — governs.

Family plans. Current prices are listed on our Pricing page and at checkout. Unless we state otherwise, family access starts when you add a payment method: a 14-day trial, then a monthly or yearly subscription billed through our payment processor. An association or ops grant may cover a year without a card. Subscriptions renew automatically until you cancel through the billing portal or Settings → Billing.

Association plans. Association tenants are billed according to the roster-size band and terms shown at association checkout. An association tenant is not provisioned until payment succeeds, except where we expressly agree otherwise.

Complimentary and access codes. We may grant complimentary family access (for example an access code, a sponsoring association email match, or an operator grant). That access lasts for the stated period, hides paid checkout while it is active, and then ends like a trial: the account may become read-only until you subscribe. Complimentary access is personal, non-transferable, can be revoked for abuse or error, and does not change these Terms.

Taxes. Fees are exclusive of taxes unless checkout displays otherwise. You are responsible for applicable taxes.

Cancellation and refunds. You may cancel renewal at any time; cancellation takes effect at the end of the then-current paid period unless the portal states otherwise. Fees already paid are non-refundable except where required by law or where we choose to refund in our discretion (for example a billing error). If we terminate the Service for convenience during a prepaid term, we will refund the unused prepaid portion.

Failed payments may result in past-due status (access continues with a banner) and then cancellation (read-only), as implemented in the product. You authorize our payment processor to charge the payment method you provide.

The Service uses third parties for payments, email delivery, and similar infrastructure. Association staff may optionally connect a Google account to send email. If you use school-district lookup, an address service receives the address you enter. Those providers’ terms apply to your use of their services. Archiva is not responsible for third-party outages, changes, or content, except for our own obligations in Section 9 regarding Association Data processed by our providers.

If you send ideas, bug reports, or other feedback, you grant Archiva a perpetual, worldwide, irrevocable, royalty-free license to use that feedback without restriction or compensation. Feedback should not include information you do not want us to see; the in-product widget includes page, account, and browser details as described when you submit.

Each party may receive non-public information from the other (“Confidential Information”). The recipient will use it only to perform under these Terms, protect it with reasonable care, and not disclose it except to personnel and providers who need it and are bound to protect it, or as required by law (with notice if legally allowed). Customer Content is your Confidential Information. Archiva’s software, non-public roadmaps, and security details are ours. Confidentiality does not apply to information that is public through no fault of the recipient, independently developed, or rightfully received from a third party without a duty of confidentiality.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARCHIVA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT CUSTOMER CONTENT WILL BE PERFECTLY PRESERVED (THOUGH WE TAKE THE BACKUPS AND SECURITY MEASURES DESCRIBED IN THE PRIVACY POLICY).

Some jurisdictions do not allow disclaimer of implied warranties; in those places, the disclaimer applies to the fullest extent permitted.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARCHIVA AND ITS OFFICERS, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARCHIVA’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ARCHIVA FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED US DOLLARS (US $100). IF YOU USED ONLY TRIAL OR COMPLIMENTARY ACCESS AND PAID NOTHING, OUR TOTAL LIABILITY IS CAPPED AT US $100.

These limits do not apply to liability that cannot be limited under applicable law (including, where such a carve-out is mandatory, death or personal injury caused by negligence, or fraud). They do apply even if a remedy fails of its essential purpose. They are a fundamental part of the bargain and reflect that school-records software is offered at consumer and small-organization prices.

You will defend, indemnify, and hold harmless Archiva and its personnel from claims, damages, losses, and reasonable legal fees arising out of: (a) Customer Content; (b) your use of the Service in violation of these Terms or law; (c) a dispute between you and a co-parent, student, member family, or your association; or (d) your allegation that a record generated from your data is official, complete, or legally sufficient. We will notify you of a claim (delay does not excuse you unless you are materially prejudiced), and you may not settle a claim that imposes an obligation on us without our prior written consent, not to be unreasonably withheld.

These Terms start when you first accept them or use the Service and continue until your account is closed. You may stop using the Service at any time and cancel paid renewal as in Section 10.

We may suspend or terminate access immediately if we reasonably believe you have violated these Terms, if required by law, if your use threatens the Service or others, or if invoices remain unpaid after we notify you. We may also terminate for convenience with notice; if we do so during a prepaid paid term, we will refund the unused prepaid portion.

On termination, your license ends. We may delete Customer Content after a reasonable period, subject to the Privacy Policy and Section 9. Sections that by their nature should survive (including 4–6, 9, 12–16, 18–21, and unpaid fees) survive termination.

Informal resolution. Before filing a claim, you and Archiva will try to resolve the dispute informally. Email support@myarchiva.com with the subject “Dispute Notice,” your account email, and a description of the issue. We will attempt to resolve it within 30 days.

Small claims. Either party may bring an individual action in small-claims court in the county of your residence or in the courts described in Section 19 if the claim qualifies.

Arbitration agreement. If we do not resolve a dispute informally, except for small-claims matters and the injunctive relief below, you and Archiva agree to resolve the dispute by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if you used the Service primarily as an association, the AAA Commercial Rules). The Federal Arbitration Act governs this agreement. The arbitrator may award the same individual relief a court could. Proceedings will be in English, by video or phone unless the arbitrator finds good cause for an in-person hearing, in which case the hearing will be in the US county of your residence or another mutually agreed place.

Class-action waiver. YOU AND ARCHIVA MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not combine claims without the consent of all parties.

Injunctive relief. Either party may seek temporary or injunctive relief in court to protect intellectual property or unauthorized access to the Service without first arbitrating.

Opt out. You may opt out of arbitration and the class waiver by emailing support@myarchiva.com within 30 days of first accepting these Terms, with subject “Arbitration Opt-Out,” your name, and account email. If you opt out, Section 19 still applies, and claims must be brought individually unless the law requires otherwise.

If the class waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court, and the rest remains in arbitration. If the arbitration agreement is found unenforceable, Section 19 governs exclusive court jurisdiction.

These Terms are governed by the laws of the State of South Carolina and the United States, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 18. Subject to arbitration, exclusive venue for court proceedings is the state or federal courts located in South Carolina, and you and Archiva consent to personal jurisdiction there — except that you may have additional rights to sue in your home county where a consumer-protection statute requires it.

We may update these Terms. The effective date at the top will change. For material changes, we will provide reasonable notice (email or in-product) before they take effect, except where we must change the Terms to comply with law or address an imminent security issue. If you do not agree to the updated Terms, you must stop using the Service and cancel before the new Terms take effect. Continued use after the effective date constitutes acceptance.

These Terms, the Privacy Policy, and any order or checkout page are the entire agreement for the Service and supersede prior agreements on that subject. If there is a conflict, an order we countersign controls, then these Terms, then the Privacy Policy.

If a provision is unenforceable, it will be modified to the minimum extent necessary, and the rest remains in effect. A waiver must be in writing and is not a continuing waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, merger, or sale of the Service. There are no third-party beneficiaries except as stated for indemnified personnel. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Headings are for convenience only.

You agree to receive electronic communications from us at your account email and in the product. Electronic signatures and clickwrap acceptance have the same effect as wet-ink signatures.

Questions about these Terms: support@myarchiva.com (subject: “Legal”).

Notices to Archiva under these Terms must be emailed to that address. We may provide notices to you via the Service or the email on your account. Mail Archiva LLC, South Carolina; a street address for legal notices is available on request from the same inbox.

Effective August 13, 2026.